To use the VTEX Sales App, products from the physical store must be added to the catalog of your VTEX account. It's there that we insert all products and define their characteristics.

Sales people will only have access to products via VTEX Sales App once they are added to your store's catalog.

Among the information entered during the registration of a product in the Catalog, is the EAN, which corresponds to the barcode of the SKU. This code allows the sales associate to easily add the product to the VTEX Sales App cart by reading the product's barcode. The app also allows the barcode to be entered in the search field.

Usually, the catalog information displayed in the app is inherited from the ecommerce catalog. This is how your VTEX Sales App will be configured, as described in Basic settings. In this scenario, the products will already be added. You only need to ensure that the bar codes are correctly entered in the EAN field of each SKU.

To add the SKU's EAN, follow the steps below:

1. In the VTEX Admin, go to Catalog > Products and SKUs, or type Products and SKUs in the search bar at the top of the page.
2. Click the row of the desired product.
3. Click the SKUs tab.
4. In the EAN field, fill in the barcode value.
5. Click Save.

The EAN information can take up to 10 minutes to update. After this procedure, it will be possible to add the SKU to the VTEX Sales App cart using the barcode reader machine.

Alternatively, the EAN field, as well as other SKU fields, can be filled out in bulk using a spreadsheet or your ERP. For more information, see Backend integrations.